Frequently Asked Questions
Find answers to the most common questions about our services, appointment procedures, and foot health. If you can't find the information you're looking for, please don't hesitate to get in touch with our team.
What is a Podiatrist (and is it the same as a Chiropodist)?
A Podiatrist is a healthcare professional who has completed an accredited degree in Podiatry and is trained to assess, diagnose, and treat foot and lower limb conditions. Podiatry is the modern name for chiropody; while the term chiropodist is still used by many, podiatrist is now the internationally recognised name for the profession. Both titles are protected and regulated.
Podiatrists can manage foot pain, infections, injuries, and other complex issues. Many also have additional training in advanced treatments such as local anaesthesia, prescription medications, nail surgery, and biomechanical assessments.
The title Podiatrist is protected and regulated by the Health and Care Professions Council (HCPC) in the UK.
What is a Foot Health Practitioner (FHP)?
A Foot Health Practitioner (FHP) is a trained professional who provides routine footcare to keep your feet healthy and comfortable. This includes nail trimming and filing, care of thickened nails, and the reduction of minor corns or calluses. FHPs also give advice on general foot health, skin care, footwear, and ongoing maintenance.
Appointment Information
Do I need a referral to book an appointment at Buckingham Podiatry?
No referral is needed. You can book directly with a podiatrist or foot health practitioner (FHP) depending on your needs. If you are unsure which appointment is appropriate, or if you need urgent care, please contact us by phone or email.
Do I need to see a podiatrist or a foot health practitioner (FHP)?
- Podiatrist appointments are recommended if you have diabetes or diabetic foot concerns, foot, ankle, or leg pain or injury, infected or painful nails, poor circulation or nerve problems, wounds, infections, or if your child has walking or developmental concerns.
- FHP appointments are suitable for routine nail trimming and filing, simple corns or callus, thickened nails (non-infected), and ongoing basic footcare.
What can I expect during my first visit?
During your first appointment, we will take a thorough history, assess your feet, diagnose any issues, and start treatment if appropriate. You will also receive advice for ongoing care.
How long does an appointment usually take?
Please allow up to 45 minutes for all new patient appointments, and 30 minutes for follow-up appointments.
How do I book an appointment?
Appointments can be booked online or by phone. Please choose the clinician and appointment type that best suits your needs. If you are unsure, please contact us for guidance.
What is your cancellation policy?
We require at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a partial or full treatment fee being payable.
Fees and Insurance
How much do treatments cost?
The cost of your appointment depends on the type of service you require. Prices are listed by appointment type on the online booking page.
What payment methods do you accept?
Online bookings require prepayment via Stripe. Card payments are accepted at the end of your appointment.
Can I use private health insurance to cover my treatment?
Appointments must be paid for at the time of your visit. If you have private health insurance, you may be able to claim the cost back from your insurer. We recommend you check with your insurance provider before booking to confirm your policy covers your treatment. We can provide a receipt for you to submit to your insurer.
Accessibility and Location
Where is Buckingham Podiatry located?
You will find us in the Whiteleaf Business Centre on the Buckingham Industrial Estate, accessed from the A421.
Continue along the road past the Buckingham Household Recycling Centre and take a right at the end onto Little Balmer - the Whiteleaf Business Centre is the large building at the end.
Once in the porch area, press button 1 on the large grey panel of buttons (not the dial pad) on the left to be let into the main reception area, then head right down the corridor, following the sign to a small seating area where you can take a seat until called.
Is there parking?
Free communal parking is available however please allow time to find a space.
Is the clinic wheelchair accessible?
Yes, the clinic is on the ground floor with no steps at the entrance.
What are your opening hours?
Buckingham Podiatry is open for booked appointments Monday to Friday. We strive to accommodate urgent appointments when required, please call or email.
Do you offer home visits?
No, home visits are not offered at this time.
Before your visit
What should I bring to my appointment?
A selection of frequently worn shoes can be helpful, along with any referral letters or medication lists.
Can I fill out forms in advance?
Yes — patients with an email address will be emailed a New Patient form to complete before their first appointment. Otherwise, it can be completed digitally at the appointment.